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MDSap helps Belbim become the first public institution in Turkey to transition to a cloud environment

Project is a significant milestone in digitalization for public sector in Turkey after winning “Public Digital Transformation Award of the Year.”

February 05, 2025
close up of an ATM screen with the word Istanbul prominent
Belbim is a subsidiary company that provides transportation payment services as part of the Istanbul Metropolitan Municipality as well as new generation financial technological services. Photo credit: Belbim

Belbim, a digital payment subsidiary of the Istanbul Metropolitan Municipality, recently collaborated with MDSap and SAP to successfully implement the SAP RISE PCE project, a first in the Turkish public sector. The company produces the ‘Istanbul Card’ used by thousands of travellers every day in the city.

Benefits from the digital transformation via SAP RISE PCE included increased operational flexibility and maximized security in public services with high security standards that comply with Turkey’s regulations. Alongside that, the innovation brought increased efficiency, boosted transparency, and brought gains in sustainability.

With the transition, Belbim achieved key benefits such as cost advantage and operational flexibility, as well as ancillary benefits such as advanced service management and security improvements for the first time in a public institution in full compliance with regulations.

Belbim was thrilled to manage the expansion, and its success was in large part thanks to the technical and business units working as a single team, and also with the help they received from MDSap, who they described as a valued business partner, supporting the company throughout the whole process.

 

 

Project wins SAP Public Digital Transformation Award of the Year

The project also publicly reinforced Belbim’s reputation for innovative vision and solidified its position of leadership in the financial technologies sector. The value of the project was swiftly recognized when it won the Public Digital Transformation of the Year award at the SAP Transformation Awards 2024, an event that brought together leading representatives and technology leaders of the business world in Turkey.

“As the first public institution to transition to a cloud environment, we believe this step will significantly accelerate the cloud transition processes of our other affiliates” said a spokesperson for the company.

“This project, implemented in collaboration with SAP and MDSap, will not only set an example from a regulatory perspective for Belbim and the Istanbul Metropolitan Municipality but also for the entire public sector, taking on a flagship role. We thank everyone who contributed to this valuable collaboration and wish our project to be beneficial” added the spokesperson.

a woman is seen speaking at a desk in a video still
Nesrin Demirci: “Digital transformation is no longer an option, it is a necessity.” Photo credit: Belbim

Nesrin Demirci, General Manager of MDSap Turkey said, “MDSap, with its strong collaboration with Belbim, is shaping the future of digitalization in the public sector. This project will be a pioneer of transformation across the sector.”

Elif Ertan, Deputy General Manager of SAP, also remarked, “As SAP, we are laying a strong foundation for digital transformation in the public sector through our collaboration with Belbim. With SAP solutions, we have taken a significant step towards making public services more efficient and digitally focused.”

More about MDSap

MDSap is a leading SAP Gold Partner and a regional leader in enterprise application software, catering for customers across the Middle East, North Africa, Turkey and CEE. With more than 120 business and technical advisers on site, MDSap focusses on turnkey IT solutions in Business Transformation, Intelligent Enterprise, Big Data Analytics, Omni-Channel Banking and Human Capital Management.  MDSap has a strong focus in banking and financial services along with public, healthcare, and telecommunication sectors, with a dedicated mission to ensure all their customers get the right support on their digital transformation journey.
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