Sami Abi Esber interviewed: Adaptability, Innovation and Customer Experience key to Midis SI Group success
Sami Abi Esber - 'digital first' & virtual workspaces key to future business growth
Sami Abi Esber, President of Midis SI Group and Board Member Midis Group, spoke to Computer Networks Middle East (CNME) Editor Mark Forker on how the Midis SI group is coping with the challenges of Covid-19, and the impact of digital transformation on the ICT ecosystem.
In the major interview, Sami Abi Esber addresses the importance of adopting a “digital first” approach, the importance of a virtual workspace and how the Midis SI Group has addressed customer concerns during this pandemic.
Every business across the middle east region and beyond faces critical challenges and the need for adaptability and flexible thinking will now be key to survival, thinks Sami.
“There is no secret that adaptability has become a critical trait today. To stay on top of this rapidly evolving world, Midis SI is working with customers to assess new situations, make intelligent decisions, and implement them effectively,” he told Mark Forker in the interview.
Sami also told Mark about how Midis SI have been working on the ground, closely connected to customers, offering insights and support at all times.
“We are keeping a real-time pulse on changing customer preferences and rapidly innovating to address new concerns of our customers, such as strengthening technology for disaster recovery and business continuity and providing them with new applications to enable better digital/online experiences,” Sami added.
Mark Forker asked Sami Abi Esber about the new kinds of platforms and technologies that have recently come to the fore as a result of COVID-19.
“COVID- 19 did give rise to a ‘contact-free economy’ – digital commerce, tele-medicine, distance learning and automation industries in particular are seeing a pivotal turning point,” suggests Sami.
There’s much more to learn about this leading industry thinker’s views in the interview, accessible in the links below.
