Midis Group, through its officers, directors, employees and affiliates, constantly works towards improving the quality of its services, products and operations and will continue building and earning its reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgment. Our reputation is our greatest asset and we will conduct ourselves accordingly.
The ethical performance of the Group is the sum of the ethics of the men and women who work here. Thus, all Midis Group employees are expected to adhere to highest standards of personal integrity.
Through frequent training, legal updates, and management meetings, the entire Midis Group is reminded that our vendors’ and customers’ trust, rooted in our compliance and principled behavior, is our most precious asset. From export controls to anti-corruption, Group policies and systems are rigorously applied to ensure a culture of discipline and respect.
Irrespective of the nature or value of any expected advantage, Midis Group will not compromise its principles. Good ethics is good business.
All employees of Midis Group are committed to maintaining the highest degree of integrity in all their dealings with potential, current and past clients and vendors, both in terms of traditional commercial confidentiality and in the protection of all personal information received in the course of providing the business services concerned. The same standards are extended to all Midis Group customers, suppliers and associates.
Conflict of interest
Due to the delicate nature of our business, Midis Group will not share with a direct competitor any sensitive information related to a client or vendor.
Officers, directors, and employees of the Group must never permit their personal interests to conflict, or appear to conflict, with the interests of the Group, its clients or affiliates. Officers, directors and employees must be particularly careful to avoid representing Midis Group in any transaction with others with whom there is any outside business affiliation or relationship. Officers, directors, and employees shall avoid using their Group contacts to advance their private business or personal interests at the expense of the Group, its clients or affiliates.
Midis Group contracts will usually be in the form of a detailed proposal, including aims, activities, costs, timescales and deliverables. The quality of our service and the value of our support are pillars of our ongoing vendor and customer relationships. We always strive to meet our contractual obligations and respect all parameters and controls they might include.
Brands and Intellectual Property
Midis Group employees will fully respect all brands and intellectual property, not just our own. We understand the value of these assets and the importance of their ongoing integrity. We will treat them according to all applicable terms and conditions, in a positive manner that always adds value for their owners.
Midis Group will spare no effort to ensure that its financial statements are in compliance with applicable financial reporting standards. We strive always to provide complete, accurate, reliable and timely financial information.
Midis Group maintains the quality of what we do through constant, ongoing client reviews of our joint objectives, activities, outcomes and cost-effectiveness. We thrive through ongoing dialogue and feedback, whether with customers or suppliers.
Midis Group will comply with all applicable export laws, including US export controls, concerning the import and export of goods, services, software, information and technologies, across all countries in which we operate.
Midis Group conducts all of its activities professionally and with integrity. We strive to provide the clearest, most objective possible judgments and recommendations, reflecting above all the best and proper interests of our clients and vendors. We will avoid any appearance of impropriety. Officers, directors and employees are also charged to ensure that their personal life will not interfere with their ability to deliver quality products or services to the Group and its clients.
Equality and discrimination
Midis Group will always strive to be fair and objective in its advice and actions, and we are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, age or personal disability.
Health and Safety
Midis Group is committed to provide to all its employees a healthy and safe working environment.
Gifts and Business Courtesies
Officers, directors, employees and affiliates shall avoid gifts, gratuities, fees, bonuses or excessive entertainment, received or paid in order to attract or influence business activity.
Group internal policies severely restrict personal behavior by any employee in these respects. Anti-corruption laws are strictly and rigorously applied and enforced.
Reporting of Violations
Officers, directors, employees and affiliates agree to disclose, directly to Head Office, all unethical, dishonest, fraudulent and illegal behaviors, and any violation of Group policies and procedures. Communications channels are established to ensure that this can be done confidentially and without fear of retribution.
Duty of Care
Midis Group actions and advice will always conform to the applicable law, and we believe that all businesses and organizations, including ours, should avoid any adverse effect on the human rights of people in the organizations we deal with, on the local and wider environments, and on the well-being of society at large. Each Midis staff member must participate annually in compliance training, so that integrity is not just a word but a way of life at Midis.
“I learned that no problem ... that there is no problem in the world that doesn't have solution, and that every problem looks better the next morning. You just need to give it the time.”— Lucia Puchalova
“Midis group is the biggest single distributor for Kohler-SDMO worldwide and has done the biggest investment in EMEA in term of service center for our new KD engines. It has been more than 25 successful years of an incredible partnership allowing both companies to gain share in the region. And in 2017 & 2018, we have continued with prestigious projects in Qatar, UAE and KSA. ”— Hervé Prigent, Président, Kohler-SDMO